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Toronto-Based Position
Greater Toronto Area (GTA) – Extensive Travel Required

Our client, Nordipak is a specialized company operating in the food processing industry, recognized for its strong market presence and well-established clientele among food processors. Through strategic partnerships with renowned European brands, Nordipak offers an innovative, dynamic, and stimulating work environment. Currently expanding across Canada, Nordipak provides a unique opportunity to contribute to the growth and development of its Canadian division, supported by the expertise of a globally recognized organization. This is an opportunity to join a team that values autonomy, technical expertise, collaboration, and professional excellence.

  • Contribute to the growth of a global leader
  • Be part of the Canadian expansion of an international group
  • Work on advanced proprietary food processing equipment
  • Competitive compensation and comprehensive benefits
  • Inclusive, people-focused company culture
  • Career growth opportunities

Position Summary

The Field Service Technician will primarily work on-site at customer locations within the Greater Toronto Area (approximately 90% of the time). The role may also require travel to other locations across Canada as needed. The incumbent is responsible for the installation, maintenance, troubleshooting, and repair of Nordipak’s proprietary food processing equipment at customer sites. This role requires strong electro-mechanical expertise, technical precision, and the ability to work independently in a dynamic field environment.

Key Responsibilities

  • Install, repair, and perform preventive maintenance on proprietary food processing machines
  • Re-wire and repair electrical assemblies
  • Troubleshoot and repair mechanical and electrical systems
  • Provide remote phone support to customers
  • Deliver on-site customer training when required
  • Maintain high service standards and customer satisfaction

Requirements

  • Strong electro-mechanical background
  • Detail-oriented and analytical mindset
  • Valid driver’s license
  • Personal and reliable vehicle required
  • Comfortable traveling within the GTA (90%) and occasionally across Canada
  • Excellent interpersonal skills with a strong focus on customer satisfaction
  • Ability to work independently and manage stress effectively

Compensation & Benefits

  • Base salary: $38–$40 per hour
  • Car allowance provided
  • Group insurance and retirement plan
  • Competitive overall compensation package

The recruitment process is currently underway. If you believe you meet the qualifications and are ready to join a growing international organization, please submit your resume to:

cv@innovationrh.com

All applications will be treated confidentially. We thank all applicants for their interest; however, only selected candidates will be contacted for an interview.

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